Volvo Assistance for 5 Years

Volvo Cars offers 5 years of complimentary Volvo Assistance including roadside support for all new car purchases.

Total Peace-of-Mind

Volvo Assistance is available 24 hours a day, 365 days a year, Australia-wide. Should you require roadside support, please call 1800 186 586 and provide us with your vehicle registration or VIN.

What Events are Covered?

Mechanical breakdown
Flat Tyre
Flat Battery
Key Lock in Vehicle
Out of fuel

Roadside Assistance We Can Provide

Mechanical assistance at roadside
Towing if your vehicle is unable to be mobilised at roadside
Emergency fuel provision
Replacement battery service
Single one-way metropolitan taxi fare
Urgent message relay
Arranging appropriate transportation for your vehicle and passengers
Out of fuel

Volvo Assistance Policy

View details of the Volvo Assistance policy including what events are covered.

View the Full Policy

Volvo Assistance Benefits

Additional benefits are available when the vehicle is over 100km away from home and is disabled for more than 24 hours.

Accommodation for up to 3 nights in conjunction with a rental car for a period of 3 days; or
Car rental for a period of up to 3 days; or
Alternative vehicle ground transportation for the driver and passengers should car rental be unavailable

For total peace of mind. Volvo Services

Service

Explore our bespoke service features, to support you in care for your model.

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Service Plans

Our range of service plans, ensures your model is regularly serviced and maintains optimal performance.

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Customer Parts Warranty

Some of your vehicle's parts could be eligible for replacement, after your warranty expires..

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Care Centre Service Notification

Regarding Service Providers, Local Authorities and Emergency Services.
In order to provide you with the published emergency services, the vehicle’s SIM card needs to be in an area of network coverage. If there is no signal to the SIM, SOS dialling is not available.
In order to provide you with the Care Centre Services, we collaborate with different service providers (including Network Providers), law enforcement authorities and the emergency services. We may change our service providers from time to time.
We shall not be responsible for the acts or omissions of third party service providers or for the acts or omissions of law enforcement authorities or the emergency services.
Except where you enter into an agreement directly with a third party service provider, you will have no legal relationship with our service providers. You will not be a third party beneficiary of any agreement between us and the service providers.
In addition to the charges for your Digital Services Package, you may be charged state and local 000 or other emergency service fees in association with the emergency services attending an incident.